Workplace violence can happen as a result of disagreements based on religious, political or other differences. It includes disagreements within the workforce or between the employees and management as a result of internal changes or delegation of resources in an organisation i.e. promotional decisions, terminations etc., or misunderstandings concerning external actors, such as disgruntled clients or violent members of the public.
The scenarios are different in nature depending on whether the violence comes from within the organisation or outside of the organisation. Treatments should counter:
- Internal physical assaults on colleagues and/or managers.
- Internal assaults, which include the use of weapons or firearms against employees.
- External assaults on the employees dealing with the public.
Download the Workplace Violence Threat Template below:
