Many security professionals have to look at how to change behaviors as part of their security program, because it’s often one of the most successful mitigation measures against threats. But we all know from experience that many efforts don’t produce the desired results, a waste of time and resources.
Before you design your next behavior change initiative, consider all the different factors that determine how individuals make decisions and act the way they do, so you can make sure you’ve accounted for them in your program.